Here are **30 communication best practices for interviewers**, covering preparation, asking questions, listening, and decision-making. These help ensure a fair, effective, and professional interview that brings out the best in candidates. --- ### **1. Set the tone at the start** Greet the applicant. Set expectations. **Example:** “We’ll talk about your background, then go over the role, and leave time for your questions.” --- ### **2. Be on time and prepared** Have the resume, job description, and interview questions ready. **Tip:** Don’t make the candidate feel like you’re improvising. --- ### **3. Introduce yourself clearly** State your name, title, and role in the hiring process. **Tip:** Helps the candidate know who they’re talking to and how to engage. --- ### **4. Listen more than you talk** Let them do 70–80% of the talking. Your job is to draw out useful info. --- ### **5. Ask open-ended questions** Avoid yes/no questions. Use prompts like: - “Tell me about a time when…” - “Walk me through how you handled…” --- ### **6. Probe for specifics** If an answer is vague, ask follow-ups: **“What exactly did you do?”** or **“What was the result?”** --- ### **7. Don’t rush through silence** Give them space to think. Some of the best answers come after a pause. --- ### **8. Avoid leading questions** Don’t hint at what you want to hear. **Bad:** “You’re comfortable with overtime, right?” **Better:** “How do you handle high-workload weeks?” --- ### **9. Be consistent across candidates** Ask the same core questions to ensure fairness. Take notes for comparison. --- ### **10. Watch for nervousness vs. red flags** Differentiate between a bad communicator and a bad fit. --- ### **11. Explain the role and expectations clearly** Describe responsibilities, team setup, hours, tools, and metrics. --- ### **12. Clarify what success looks like** Tell them how their performance will be measured. Be specific. --- ### **13. Stay neutral and professional** Don’t overshare or try too hard to “sell” the company. Keep it balanced. --- ### **14. Avoid interrupting** Let the applicant finish their thought before responding or moving on. --- ### **15. Manage time well** Pace the interview so you cover all sections and still leave room for questions. --- ### **16. Take notes discreetly** Write down key points, not everything. Don’t distract the candidate. --- ### **17. Use a structured scorecard** Rate answers based on criteria—not gut feeling. --- ### **18. Don’t oversell the role** Be honest about challenges. Realistic expectations lead to better retention. --- ### **19. Read between the lines** Listen to what they’re not saying. Ask follow-ups when answers seem rehearsed. --- ### **20. Ask behavioral and situational questions** “How did you handle…” or “What would you do if…” --- ### **21. Avoid biased or illegal questions** Never ask about age, religion, marital status, etc. --- ### **22. Use a neutral, professional tone** Don’t be too casual or overly formal. Match the candidate’s tone within reason. --- ### **23. Encourage candidate questions** **Say:** “What questions do you have for me?” This reveals how much research and interest they’ve shown. --- ### **24. Clarify next steps at the end** Explain the timeline and what happens next. --- ### **25. Thank them for their time** End politely. They’re investing time too. --- ### **26. Don’t show strong reactions** Avoid saying “great answer” or looking surprised. Keep a neutral face. --- ### **27. Stay objective after the interview** Don’t base decisions on likeability alone. Refer back to their answers and your notes. --- ### **28. Be aware of tone and phrasing** Avoid making the candidate feel inferior. **Tip:** Say “Let’s talk through this together” instead of “Explain why you did that.” --- ### **29. Avoid filler talk or small talk traps** Keep the conversation focused. Small talk is fine—just don’t let it dominate. --- ### **30. Document impressions immediately after** While fresh, jot down highlights, red flags, and alignment with the role. --- Want a version focused on hiring for specific roles (e.g. freelancers, customer service, tech support)?